Cookie Policy
Our website https://walmergroup.com uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you [insert examples, such as “to log into secure areas of our website”].
- Analytical or performance cookies. These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. We will not set optional cookies unless you enable them. Using this tool set a cookie on your device to remember your preferences. We use Google Analytics and Hubspot cookies to help us improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone.
- Functionality cookies. These are used to save access tokens and basic information needed to transport to the server and recognize you when you return to our website. This enables us to personalize our content for you, greet you by name, and remember your preferences. You may
disable these by changing your browser settings, but this may affect how the website functions. - Targeting cookies. These cookies record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. [We may also share this information with third parties for this purpose.]
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
| Type(s) of data subject | Categories of personal data | Purpose of processing | Lawful basis |
|---|---|---|---|
| Clients, their employees and contractors | Contact information, including: Name, address, telephone number and e-mail address Communication data including e-mail communication, text and other messaging services Financial data including some limited bank account and payment card details Transaction data including details about payments to and from clients | Provision of services Transactional and security purposes | Necessary for the performance of a contract |
| Clients, their employees and contractors | Contact information, including name, address, telephone number and e-mail address | Marketing communications | Consent OR Soft opt-in in case of existing or previous clients and those enquiring about our services |
| Suppliers, partners, subcontractorsand their employees | Contact information, including name, address, telephone number and e-mail address; bank details | To enable compliance with obligations under relevant contracts, includingprocessing order, refunds, logging and payment of invoices. | Necessary for the performance of a contract |
| Business contacts and potential clients | Contact information, including name, company name, job position, address, telephone number and e-mail address, including those available in the public domain, such as via business networking websites including LinkedIn and others | Business networking and marketing | Legitimate interests of all parties 1. Our and our business contacts’/ potential clients’ legitimate interests in order to network in the context of business and provide some marketing information. 2. It is necessary to exchange, keep and otherwise process contact information in order to network in the context of business and provide marketing information. 3. There is normally a positive action taken by all parties to provide their contact details during networking with the expectation that such contact details, including personal data, may be used by the recipient for business networking. For marketing – using personal data made by the data subject in his or her business capacity public by placing their personal data in the public domain the data subject may reasonably expect a certain amount of marketing material. If we collect personal data for marketing purposes in this way, we will always provide a link to our privacy policy and give an opportunity to object to receiving further marketing from us with our every marketing communication. |
How we use what we collect
We use information about you to:
- Present site content effectively to you.
- Provide information and services that you request, or (with soft opt-in following your registration, your consent, or if we have another lawful basis, such as legitimate interest) which we think may interest you.
- Carry out our contracts with you.
- Tell you our charges.
If you are already our client, we will only contact you electronically about things similar to what was previously sold to you and you will be given an opportunity to opt out and unsubscribe from further communications.
If you don’t want us to use your personal data for any of the reasons set out in this section 5, you can let us know at any time by contacting us using unsubscribe links that we include with our every marketing communication or by emailing jcampbell@walmergroup.com, and we will delete your data from our systems or mark accordingly. However, you acknowledge this may limit our ability to provide our services or relevant information to you.
In some cases, the collection of personal data may be a statutory or contractual requirement, and we will be limited in the products and services we can provide you if you don’t provide your personal data in these cases.
Please find below further information as to the purposes and lawful basis of the personal data that we collect and process. Information on how we process personal data collected using cookies is contained in our Cookie Policy.
Where we store your data
We will generally store your personal data within the UK or the European Economic Area (EEA) and we may transfer your collected data to storage or companies based outside of the UK and EEA. It may be processed outside the UK and EEA as may be necessary to provide our products and/or services to you, to deal with payment, or if we have your consent.
We will only transfer your data to countries that are deemed to have an adequate level of protection of personal data by the European Commission; or we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe, such as the relevant version of the Standard Contractual Clauses.
By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure, including such measures as usernames, passwords, and encryption.
If we give you a password, you must keep it confidential. Please don’t share it. We make sure that passwords are securely encrypted we use various other measures including passwords and encryption. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.
We only keep your personal data for as long as we need to in order to use it as described above in section 5, and/or for as long as we have your permission to keep it. Our general retention period for accounting and legal reasons is 7 years but your data may be kept for shorter or longer periods of time, in accordance with our data retention procedures. In any event, we will conduct regular reviews to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.
Disclosing your information
We are allowed to disclose your information in the following cases:
- If we want to sell our business, we can disclose it to the potential buyer.
- We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety, or rights.
- We can exchange information with others to protect against fraud or credit risks.
We may contract with third parties to supply our services to you on our behalf. These may include payment processing, search engine facilities, web hosting, consulting, advertising, marketing, and lead generation. In some cases, third parties may require access to some or all of your data. These are the third parties that have access to your information:
- Accounting companies, as may be required for our compliance with statutory obligations and financial calculations – identity, contact, financial and transactional data
- KYC/AML and Due diligence companies, as may be required for our compliance with statutory obligations and financial calculations – identity, contact, financial, and transactional data
- IT and hosting services providers, as may be necessary for the provision of their services to us – identity data, contact data, financial data, transaction data, technical data, profile data, usage data and/or marketing and communications data
- Payment processing companies, as may be necessary for the provision of their services identity data, contact data, financial data, and transaction data
- Banks, as may be necessary for the provision of their services to us – identity data, contact data, financial data, and transaction data
- Insurance companies, as may be necessary for the provision of their services to us – identity data, contact data, financial data, and transaction data
- Debt collection agencies, as may be necessary for the provision of their services to us – identity data, contact data, financial data, and transaction data
- Marketing services/ CRM providers including Hubspot, as may be necessary for the provision of their services to us – identity data, contact data, and transaction data
- Services to analyze the traffic visiting our site and to support users – identity data and contact data
- Telecommunication services providers, as may be necessary for the provision of their services to us – identity data, contact data, financial data, transaction data, technical data, profile data, and usage data
- Other services providers, including law firms and documents services – identity data, contact data, financial data and/or transaction data as may be required for the provision of the relevant services
- Governmental authorities, as may be necessary in order for us to comply with statutory requirements and official requests – identity data, contact data, financial data, transaction data, technical data, profile data, usage data, marketing, and communication data.
Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under UK GDPR and the law.
